# |
Oct 3rd 2016, 09:06 |
birdy247 |
The server was then disconnected because they had no details DESPITE me being a paid member for the month |
# |
Oct 3rd 2016, 09:06 |
birdy247 |
When they moved sevrer, they said they needed my CC details again |
# |
Oct 3rd 2016, 09:05 |
birdy247 |
My Card details were saved with them |
# |
Oct 3rd 2016, 09:05 |
birdy247 |
The final straw, was I had paid for 1 month on Sept 11th |
# |
Oct 3rd 2016, 09:05 |
johan |
... madness |
# |
Oct 3rd 2016, 09:05 |
birdy247 |
" Php settings can not be mode from one server to another " |
# |
Oct 3rd 2016, 09:05 |
johan |
is the PHP version even still the same? |
# |
Oct 3rd 2016, 09:04 |
johan |
they are objectively incorrect in making such a statement |
# |
Oct 3rd 2016, 09:04 |
johan |
O______O |
# |
Oct 3rd 2016, 09:04 |
birdy247 |
when I reported it, they said you cannot copy php config settings from 1 server to another |
# |
Oct 3rd 2016, 09:03 |
birdy247 |
I noticed the php.ini settings were completely different |
# |
Oct 3rd 2016, 09:03 |
birdy247 |
After the migration, lots of things were failing |
# |
Oct 3rd 2016, 09:03 |
Neon1024 |
If theyâ??ve done it once, theyâ??ll do it again |
# |
Oct 3rd 2016, 09:03 |
Neon1024 |
Or just move host |
# |
Oct 3rd 2016, 09:03 |
Neon1024 |
Charge them for the time |
# |
Oct 3rd 2016, 09:03 |
birdy247 |
connection timeouts |
# |
Oct 3rd 2016, 09:02 |
birdy247 |
All my emails have stopped sending |
# |
Oct 3rd 2016, 09:02 |
Neon1024 |
But damn, Iâ??d be all over that, like WTF is the tech doing misconfiguring the box like that |
# |
Oct 3rd 2016, 09:02 |
birdy247 |
well |
# |
Oct 3rd 2016, 09:02 |
Neon1024 |
Itâ??s standard practise |
# |
Oct 3rd 2016, 09:02 |
Neon1024 |
câ??â??s |
# |
Oct 3rd 2016, 09:02 |
Neon1024 |
Which is their get out of jail loophole |
# |
Oct 3rd 2016, 09:02 |
Neon1024 |
Rather than web response |
# |
Oct 3rd 2016, 09:02 |
Neon1024 |
But as with most web companies, they guarantee network uptime |
# |
Oct 3rd 2016, 09:02 |
Neon1024 |
Well, they are admitting fault |
# |
Oct 3rd 2016, 09:01 |
birdy247 |
They are saying it was not their fault |
# |
Oct 3rd 2016, 09:01 |
Neon1024 |
I mean, sure, if youâ??ve got a load balanced pair of servers, do one then the other, but damn |
# |
Oct 3rd 2016, 09:01 |
birdy247 |
"With regards to the boot loader this is not a fault, it's just an option to use the kernel of the server instead of the kernel of the inter cloud network. The issue was not down to a fault. We simply told the server to use the kernel of the server and not the network. The server was not off line at any point and has had 100% uptime. It was the site that become in responsive and was not a network issue. " |
# |
Oct 3rd 2016, 09:01 |
Neon1024 |
Who the hell messes with the kernel on a webserver!? |
# |
Oct 3rd 2016, 09:00 |
Neon1024 |
Jesus, thatâ??s quite a failure |
# |
Oct 3rd 2016, 09:00 |
birdy247 |
"It was due to the boot loader on the cloud server. I have refreshed the kernel and you should be fine from here. " |
# |
Oct 3rd 2016, 09:00 |
Neon1024 |
Urgh |
# |
Oct 3rd 2016, 09:00 |
birdy247 |
My site was down yesterday |
# |
Oct 3rd 2016, 09:00 |
birdy247 |
since they moved my server, so much stuff has stopped working |
# |
Oct 3rd 2016, 08:59 |
birdy247 |
and they force me to change and they handled the migration |
# |
Oct 3rd 2016, 08:59 |
birdy247 |
I am using a VPS |
# |
Oct 3rd 2016, 08:58 |
birdy247 |
anyone ever used PlannetHippo web hosting |
# |
Oct 3rd 2016, 08:57 |
birdy247 |
I value your opinions |
# |
Oct 3rd 2016, 08:57 |
birdy247 |
Of course :slightly_smiling_face: |
# |
Oct 3rd 2016, 08:54 |
Neon1024 |
If that matters |
# |
Oct 3rd 2016, 08:54 |
Neon1024 |
I donâ??t use sprintf() personally |