Log message #3941495

# At Username Text
# Oct 3rd 2016, 09:06 birdy247 The server was then disconnected because they had no details DESPITE me being a paid member for the month
# Oct 3rd 2016, 09:06 birdy247 When they moved sevrer, they said they needed my CC details again
# Oct 3rd 2016, 09:05 birdy247 My Card details were saved with them
# Oct 3rd 2016, 09:05 birdy247 The final straw, was I had paid for 1 month on Sept 11th
# Oct 3rd 2016, 09:05 johan ... madness
# Oct 3rd 2016, 09:05 birdy247 " Php settings can not be mode from one server to another "
# Oct 3rd 2016, 09:05 johan is the PHP version even still the same?
# Oct 3rd 2016, 09:04 johan they are objectively incorrect in making such a statement
# Oct 3rd 2016, 09:04 johan O______O
# Oct 3rd 2016, 09:04 birdy247 when I reported it, they said you cannot copy php config settings from 1 server to another
# Oct 3rd 2016, 09:03 birdy247 I noticed the php.ini settings were completely different
# Oct 3rd 2016, 09:03 birdy247 After the migration, lots of things were failing
# Oct 3rd 2016, 09:03 Neon1024 If theyâ??ve done it once, theyâ??ll do it again
# Oct 3rd 2016, 09:03 Neon1024 Or just move host
# Oct 3rd 2016, 09:03 Neon1024 Charge them for the time
# Oct 3rd 2016, 09:03 birdy247 connection timeouts
# Oct 3rd 2016, 09:02 birdy247 All my emails have stopped sending
# Oct 3rd 2016, 09:02 Neon1024 But damn, Iâ??d be all over that, like WTF is the tech doing misconfiguring the box like that
# Oct 3rd 2016, 09:02 birdy247 well
# Oct 3rd 2016, 09:02 Neon1024 Itâ??s standard practise
# Oct 3rd 2016, 09:02 Neon1024 câ??â??s
# Oct 3rd 2016, 09:02 Neon1024 Which is their get out of jail loophole
# Oct 3rd 2016, 09:02 Neon1024 Rather than web response
# Oct 3rd 2016, 09:02 Neon1024 But as with most web companies, they guarantee network uptime
# Oct 3rd 2016, 09:02 Neon1024 Well, they are admitting fault
# Oct 3rd 2016, 09:01 birdy247 They are saying it was not their fault
# Oct 3rd 2016, 09:01 Neon1024 I mean, sure, if youâ??ve got a load balanced pair of servers, do one then the other, but damn
# Oct 3rd 2016, 09:01 birdy247 "With regards to the boot loader this is not a fault, it's just an option to use the kernel of the server instead of the kernel of the inter cloud network. The issue was not down to a fault. We simply told the server to use the kernel of the server and not the network. The server was not off line at any point and has had 100% uptime. It was the site that become in responsive and was not a network issue. "
# Oct 3rd 2016, 09:01 Neon1024 Who the hell messes with the kernel on a webserver!?
# Oct 3rd 2016, 09:00 Neon1024 Jesus, thatâ??s quite a failure
# Oct 3rd 2016, 09:00 birdy247 "It was due to the boot loader on the cloud server. I have refreshed the kernel and you should be fine from here. "
# Oct 3rd 2016, 09:00 Neon1024 Urgh
# Oct 3rd 2016, 09:00 birdy247 My site was down yesterday
# Oct 3rd 2016, 09:00 birdy247 since they moved my server, so much stuff has stopped working
# Oct 3rd 2016, 08:59 birdy247 and they force me to change and they handled the migration
# Oct 3rd 2016, 08:59 birdy247 I am using a VPS
# Oct 3rd 2016, 08:58 birdy247 anyone ever used PlannetHippo web hosting
# Oct 3rd 2016, 08:57 birdy247 I value your opinions
# Oct 3rd 2016, 08:57 birdy247 Of course :slightly_smiling_face:
# Oct 3rd 2016, 08:54 Neon1024 If that matters
# Oct 3rd 2016, 08:54 Neon1024 I donâ??t use sprintf() personally